As the Covid-19 pandemic continues to evolve and as we keep a close eye on all government updates, we want to assure you that we, at Evolution ABS, are fully committed to safeguarding the health and wellbeing of our staff and clients, whilst maintaining our high standard of service.
In line with the recent government updates, the office has now reopened with a limited number of staff, with the remaining staff continuing to work from home. The telephones are now fully manned by the team in the office between the hours of 8am and 4pm, with any calls made after 4pm being picked up by our answering machine and dealt with on the following day. Correspondence during this period will continue to be delivered via our Portal, email or telephone, however we are now able to use the postal system again should we need to. Onsite and offsite face-to-face meetings are now taking place within the Government guidelines if desirable and appropriate.
To reassure you of our commitment to our staff and clients, here are just some of the steps that we have in place:
- video conferencing for team and client meetings, such as Microsoft Teams and Zoom, will be used if a physical meeting cannot take place
- A remote technology working system which enables staff to work from home and access everything they need
- our phone infrastructure allows for calls to be transferred to staff who are working offsite, at home or on mobiles
- the senior management team meet regularly to discuss the changing situation, and our ongoing response
We are also committed to keeping up to date with the additional support and help that the government is providing, for both our staff and our clients. We will regularly update our website with any new and relevant guidance.
These are, of course, challenging times for many, so please rest assured that our team are working extremely hard on your behalf, and remain on hand to help in any way that we can.
If you would like to discuss anything in further detail, or if we can be of any assistance in helping you through these uncertain times, then please do not hesitate to contact us.